Your home’s overall security is always one of the upmost concerns you should have, and your garage door is a big part of how safe you and your family are each and every night. That’s just one of the many reasons why it’s so important to ensure that you are putting any type of garage door repair or installation in the right hands.
It’s an unfortunate part of the garage door industry that there are many companies out there that are simply not qualified to properly conduct their routine daily tasks and ensure customer satisfaction. That’s why we’ve teamed up with a highly reputable garage door company to help us compile this list of tips that can help you when it comes to making these types of hiring decisions.
So here are the 5 tips all homeowners should have a good understanding of when it comes to hiring a garage door company for any services:
- Make sure you get multiple bids to choose from
Receiving multiple bids is important for any type of home improvement project, and the reason for this is that it will ultimately provide you with the “industry rate” so you can better ensure that you’re getting a good deal.
You’re ultimately going to want to ensure that the garage door companies you’re comparing are offering the type of services that your particular project requires. This may mean that you have certain prerequisites that must be met like a warranty, a certain amount of company history, knowing whether or not they’ll utilize sub-contractors, or what the company culture is like.
There are countless questions that you may have about each and every garage door company you’re considering, so it’s important to first and foremost get the answers to these questions and make the right comparative analyses.
2. Verify all the important information pertaining to each company
One of the most important aspects of conducting a comparative analysis of two or more garage door repair/installation specialists is do your due diligence when it comes to verifying certain very important information. This includes the following:
- Physical address: make sure to look into the company’s physical address, because many garage door repair guys will list fake addresses so they can’t be tracked down. Any reputable franchise will have a physical address that you can actually go to and talk to their employees.
- Website: Every consumer in today’s world is going to check out the website of their prospective hires, but most garage door companies don’t necessarily have the most chic sites online. The main thing to look for here is the actual existence of a website, because that is a clear indication of whether or not a company is legitimate or not.
- Online Reputation: The last bit of crucial information that you need to consider when it comes to doing background checks is the company’s overall reputation via online review sites like Yelp, Yahoo or Google. You’ll be able to get a more objective understanding of what it’s like to work with any specific garage door company by reading the reviews of their past customers.
3. Ask around for recommendations
Word-of-mouth marketing is sometimes the most overlooked aspect of all marketing techniques, but it really is effective. You should honestly consider any recommendations from friends and family who have worked with a specific garage door company because they’ll know what it was like to work with them and you can ultimately trust them.
There are pretty good chances that you know someone who has gone through this type of home improvement project in the past, and these referrals can many times be extremely valuable because they’ll get you to the go-to guy faster. Your friends and family will be honest with you about what it was like to work with any specific company, and that’s really one of the best things you can receive from anyone in terms of these hiring decisions!
4. Look into their BBB grades
The Better Business Bureau exists for many reasons, and it offers a large database of ratings and grades of certain businesses throughout all industries. When it comes to hiring a company for a garage door installation or repair, checking in on the BBB grade can be very valuable because it offers another way to verify their legitimacy.
If you end up coming across any company that isn’t listed within the BBB or doesn’t have a good grade, then you probably shouldn’t work with them. But on the other hand if you do find a good listing in the BBB then you’ll have a pretty clear indication that the particular company is respected throughout their industry and by the BBB.
5. Be wary of any other red flags
This last tip is kind of like the previous tips in that it includes looking out for certain red flags during your comparative analyses of certain garage door companies. Some of the things you should look out for include the following:
- Unwarranted/Excessive advertising: Sometimes when a garage door company is spending a ton of money on advertising they’ll have to charge higher prices than their competitors.
- More than one company names: There are instances in which companies will utilize multiple names throughout their websites or phone lines, and this can be a good indication that they’re actually trying to evade certain people. Make sure you’re working with a company that maintains consistency with their name.
- Any obscure feelings: You should always trust your gut when it comes to working or interviewing any prospective home improvement client. You always want to work with people that make you feel easy and safe, so any uneasiness should be well-recorded during your search.
These types of hiring decisions are a lot easier said than done, which is why you must always be prepared to do ample amounts of research to find the right garage door company for you and your family. If you have any further questions feel free to reach out to our sponsored experts via the link at the top of the article!