Business leaders and people in general have come to expect all sorts of features from their VoIP or Internet phone systems, and some of these
expected features include things like conference bridges, call queues and HD voice quality.
But the truth is that internet phone providers are no tramping it up a notch to exceed everyone’s expectations by also providing many
other important features that make everyday life a lot easier. We’ve teamed up with the telecom experts at Data Talk to develop this list of commonly overlooked Internet phone system features that your business should know about!
Find Me Follow Me
These days, just about every business is allowing their employees to work remotely or travel more often. What’s great about Find Me Follow Me features is that it more easily allows for this type of flexibility amongst your colleagues, because anyone will be allowed to work literally anywhere they wanted while still remaining connected within your phone system.
What happens is that the original call will likely ring at your office, and then it will be re-directed to your employee’s cell phone. So whenever a customer calls your business, they’ll essentially be sent to wherever your team members are located.
Free Online Calls
Everyone wants to save money while they’re making business calls on a daily basis, and this is why it’s important for companies to utilize a business phone system that offers SIP-to-SIP calls.
This essentially means that you’ll be utilizing a virtual extension, and these digital addresses are often free to use. Calling people via the Internet at absolutely not cost is obviously appealing to a lot of people, and it can help you save money as compared to conventional phone
systems!
Simulreg (Simultaneous Registrations)
Simulreg is another really interesting, often-overlooked VoIP feature that people don’t realize is incredibly important for busy workers. When you feel like you’d benefit from being able to take calls on multiple phones, you can do so with this feature.
A lot of people understand how important it is to remain connected to several lines all at once, and having this extra leeway can go a long way towards boosting your customer outreach.
SIP Alias
A lot of businesses require their employees to multi-task and complete many different duties on a daily basis, and SIP Alias is a reliable feature that creates multiple lines for each employee to receive calls from.
For example, you may have sales specialists that also support your customers with IT help, so if your team is multifaceted they should be taking calls with different purposes.
Device Agnostic Service
No one likes investing in hardware devices that they don’t actually need or won’t use on a regular basis, and Device Agnostic Service will ensure that your provider won’t require you to invest in any equipment that you don't actually need.
This will subsequently expand your company’s options a great deal, and it’ll help you avoid and unnecessary expenditures. It’s always a red flag when a provider tries to force you into purchasing certain pieces of equipment that’ll only be compatible with their specific systems. BYOD (bring your own device) is growing a lot in popularity in recent years for a reason, and it’s important to invest in a provider that understands the trajectory of their industry.
Contact The Internet Phone Providers at Data Talk To Learn More!
Business phone systems are always a major investment for every business, so it’s important to get these decisions right the first time.
The best way to ensure that you are in fact going in the right direction with your business needs is to partner with a reputable Internet phone provider that has years of successful experience with other businesses like yours.
You can learn more about VoIP and other digital features by speaking directly with the Data Talk experts via the hyperlink to their homepage at the top of this page!
